What our clients say

Just a few words from some of our clients for which we are very grateful.

“I have worked with Steve over the last two years on proposals.  During that time the service that members of my team and I have received from Steve has been outstanding. 

He has worked tirelessly and without complaint to meet some typically tight deadlines and has demonstrated extreme flexibility to accommodate the rapidly changing demands of the team. 

One of the things I have most valued about having worked with Steve is his sheer professionalism and ability to work calmly under pressure. He has on more than one occasion pulled us back from the brink and I am certain that the quality of his work has been a contributory factor in many of our successes. 

In contrast to some designers, Steve applies a visionary approach to his work and takes the time to understand what it is we are trying to achieve, and ensure that this is conveyed through appropriate design concepts throughout the document. 

The best thing of all is that he and Jane both, are extremely pleasant to work with, are positive and enthusiastic and this is underpinned by remarkable pace in delivery of their work, without compromising on attention to detail. 

I would not hesitate to recommend their services to other firms.”

Davinia Tomlinson

Assurance Business Development

PricewaterhouseCoopers

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“Steve has an ability to interpret client requirements and to bring forward innovative solutions. He is prepared to challenge conventional wisdom and to suggest alternative ideas. He has a particular ability to provide sage advice on innovative approaches to pitches and proposals for new business.”

Colin Sully

Head of Policy & Planning

PricewaterhouseCoopers

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“Twenty1 constantly provides us with professional, constructive and imaginative solutions for our club and marketing needs. They take a wide view and listen carefully to our needs and vision. Nothing is too much trouble. We truly value their expertise and contribution”

Rob Fear

Club Development Director

Enmore Park Golf Club

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“I have worked with Steve in my capacity as Director in PwC and the FRC. He has supported me on a range of publications including reports and proposals.

Steve has a wealth of experience and is happy to bring relevant insights to all of his clients and push the boundaries if asked to do so. His work is consistently of very high quality. Steve is very reliable and I find him to be very flexible and is easy to deal with.”

Marian Williams

Director

PricewaterhouseCoopers, The Financial Reporting Council

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“Thank you so much for all your design support on our projects, the latest of which has helped our company secure a lucrative mandate including several global funds. Your willingness to provide that extra level of service and your sensitivity to your clients’ requirements is second to none.

We are most grateful to have you as part of our team!”

Carla Battenhaussen

EMEA Bid Management

Cushman & Wakefield

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“I have worked with Steve on many projects. Steve is highly innovative, incredibly creative and delivers on time, every time. I really appreciate his ability to consider projects strategically rather than in isolation and the fact that he is not scared to challenge the brief and deliver highly imaginative alternative proposals. I wholeheartedly recommend Steve – he will become a highly valued member of your team.”

Tony Willitt

Sales and Marketing Consultant

GardX International

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“It is always a pleasure to work with Steve and Jane, with considered planning and great communication all design work is performed in a smooth and efficient manner.”

Lizzie Boulton

Marketing Manager

Kemp Little (City Law Firm)

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“Just to let you know the Generali and ING model validation proposals have both been successful. Not for the complete projects but very substantial parts of it. 

Many thanks again for your patience and excellent support throughout both pitches.”

Michel Abbink

Partner

PricewaterhouseCoopers

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“We have worked with Steve and Twenty1 on two high profile documents over the last 6 months.

He has been the perfect business partner both interpreting how to present complex material in an easy to read way and ensuring a quality look overall.

Flexibility is Steve’s second name and he has responded to changes in content, layout and design patiently and promptly. His attention to detail is also superb.

I have no hesitation in rating Twenty1 as best in class and cannot recommend them highly enough.”

Peter Neville Lewis

Director

The Risk Coalition

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“I wanted to drop you a note to say a big thanks from us all for the work you’ve done on both Orion and Options, both documents look great and the turn around, responsiveness and polish on the product that you add is very much appreciated.

Thank you for your help and for always going the extra mile for us.”

Victoria E Keogh

Business Development Manager

PricewaterhouseCoopers

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“I’d have absolutely no reservation in recommending twenty1 design for a dedicated professional proposal design and process management partner - you will not find better” 

Laurence Mayer

Head of Creative Proposals

PricewaterhouseCoopers

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“I have worked with Twenty1 design and Steve over the last seven years on a number of proposals and assignments. I have found Steve approachable, flexible and a safe pair of hands: excellent communication with their clients means that they always deliver. I turn to Steve when I know that I will be meeting tight deadlines and have a pitch team who are working under pressure - it is comforting to know there is someone who can support outside of normal office hours. His creativity and his attention to detail is excellent which is often critical when trying to differentiate PwC.”  

Joanne Caldwell

PricewaterhouseCoopers

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